Suzanne Hebert

Chief of Staff + Technology

None of us is as smart as all of us.

— Ken Blanchard

The maestro

Suzanne’s life story is one of bringing out the best in others.  She genuinely enjoys helping people and strives to add value in her relationships, personal and professional.  We like to think of her as someone who is conducting the music.  Proficient with each aspect of our work and the technology to support it, Suzanne has a unique ability to harness our team’s talents and align people to a common goal, creating something greater than the sum of our parts.  

As chief of staff and technology, Suzanne is the right-hand person to managing partner Kevin O’Neill — managing daily operations, projects, and strategic initiatives. She helps carry out O’Neill’s vision by partnering with the firm’s clients, candidates, and team-members. She also leads the firm’s digital transformation journey, implementing technology that empowers our team to optimize workflow and place brilliant people at work.

Suzanne brings experience partnering with teams across functional and geographical areas, leading change management efforts, and implementing software systems. Most recently, as a regional director in Korn Ferry’s Leadership and Talent Consulting Group, she managed the Southeast Project Management Team and partnered with leaders across the firm to fully integrate acquired companies.

Her experience at Korn Ferry also includes working in China and Singapore to manage teams of functional project managers across Tokyo, Singapore, Hong Kong, Mumbai, and Shanghai. Earlier in her career, she held operations roles with PDI Ninth House, before the company was acquired and integrated into Korn Ferry.

After trotting the globe, Suzanne’s role at Acertitude gives her the opportunity to put down roots close to family in Rhode Island. An avid outdoors woman, you will find her seeking out fresh air and sunshine when she’s not a work. She finds this is the best way to boost her energy or clear her head, enjoying activities ranging from hiking, camping, and biking to beaching and boating.


The George Washington University, B.A., Psychology and Communications