October 06, 2015
Acertitude recruits Matt Gray as COO for HealthSCOPE Benefits
Healthcare administration solutions firm selects leader in service operations
New York, NY, October 6, 2015 – Matt Gray has been selected as Chief Operating Officer (COO) for HealthSCOPE Benefits, the Arkansas-based specialist in full-service claims administration and healthcare management services. In his new role, Gray will lead the company in providing the innovative service offerings and operational efficiencies critical to meeting the diverse and expanding healthcare program administration challenges facing its clients across the United States.
Gray will lead and direct the firm’s six lines of business, which include medical management, network services, claims administration, HSB Datascope, consumer drive health and benefits administration. As one of his key responsibilities, Gray will oversee implementation of the firm’s Total Healthcare Management System, an innovative new approach to providing solutions for managing costs and other key elements of healthcare, from risk management to benefit construction.
“HealthSCOPE has grown rapidly in recent years, thanks to our ability to provide creative answers to the challenges facing companies in providing healthcare programs that are both effective and cost-efficient,” said Mary Catherine Person, president of the firm. “Matt has exactly the skills and the experience we need to continue creating the solutions our clients need, and to craft and manage the complex operational processes and infrastructure we need to support them.”
Gray’s career has included senior managerial roles in operations, benefit management and customer service for Caremark/CVS and TeamHealth , in Knoxville, TN, as well as a position as manager of technology-enabled service programs for Computer Science Corporation. In his new role as COO, he will be located in HealthSCOPE’s Little Rock, AR, headquarters, reporting to Person.
“I was immediately attracted to HealthSCOPE, both for its reputation for the excellence of its offerings to clients and the exceptional can-do spirit of the people,” Gray said. “I believe that working together with the management team and all my colleagues, we can continue to come up with more and better ways to help companies provide and administer high-quality and affordable healthcare programs.”
HealthSCOPE is widely recognized for its leadership position in serving the needs of managed care networks, notably in non-metropolitan areas. The company today is the fourth-largest third-party administrator in the United States, administering healthcare benefits in all 50 states for over 200 companies and more than a half-million members. The firm employs more than 700 employees in seven offices nationwide.
Kevin O'Neill, founder and managing partner of Acertitude, noted the close alignment of Gray’s skills and personal qualities with the firm’s culture and personality.
"HealthSCOPE's success starts with real expertise in program administration, but its rapid growth also springs from the commitment of its people to thinking and acting creatively about how to do things better,” he said. “Matt embodies that same spirit and backs it up with a track record of high performance across the operational and service spectrum. This is a great fit, for both the company and for Matt."
O'Neill's insight reflects Acertitude’s re-imagined role for executive search, which emphasizes going far beyond the typical search process with a deeper understanding of each client and its unique leadership needs. “Each search demands the perfect fit, not just a good fit,” he said. “By working hard to understand each client, we know better what the real criteria for success will be, and in the end help clients attract better candidates and build higher-performing, more loyal leadership teams.